Privacy Policy
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
Welcome to Plush Collars by Jen. These Terms and Conditions outline the rules and regulations for the use of our website, located at www.plushcollarsbyjen.com. By accessing this website, we assume you accept these terms and conditions in full.
1. Intellectual Property Rights
Unless otherwise stated, Plush Collars by Jen owns the intellectual property rights for all material on this website, including product designs, text, and custom embroidery patterns. All intellectual property rights are reserved.
2. User Accounts
To enhance your shopping experience, you may create an account on our site.
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Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
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Payment Storage: If you opt-in, your payment information may be saved to your account for faster checkout. You may remove this information at any time through your account settings.
3. User-Generated Content & Reviews
We love seeing your pets in our handcrafted collars! However, please be aware of the following regarding any content you submit:
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Identity: Reviews submitted to the site will utilize the contact information provided during your customer login.
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Photo Ownership Waiver: By uploading or submitting photos within a review, you explicitly waive any and all ownership rights to said photographs.
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Usage License: You grant Plush Collars by Jen a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and display these photos in our "Happy Paws Gallery," on social media (TikTok/Instagram), and in marketing materials.
4. Custom Embroidery & Handcrafted Nature
Each collar is handmade in Post Falls, Idaho.
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Variations: Due to the handcrafted nature of our products and the use of cotton webbing, slight variations in stitching and pattern placement may occur.
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Accuracy: It is the customer's responsibility to ensure that names and contact information provided for Personalized Collars are spelled correctly at the time of order.
5. Limitation of Liability
Plush Collars by Jen shall not be held liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages.
6. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Idaho, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.